Bookings and cancellations via www.visitformentera.com

Booking and contact forms

All contact and booking request forms on www.visitformentera.com are sent privately and directly to each partner company, with no intermediaries or external agencies. For this reason, the contractual relationship and contact are established directly between the user and the service-providing establishment.

The booking rules, modification policies, and cancellation conditions are solely and exclusively the responsibility of each partner company. Each establishment will inform the user directly and transparently about its particular conditions. Consequently, the management of such bookings is subject exclusively to the terms of VisitFormentera.com's partner companies.

No request submitted via forms constitutes a confirmed booking until the user obtains an explicit confirmation response directly from the selected company or establishment (either by email or phone). Forms act exclusively as requests for information and availability, and the booking is considered formalized only after confirmation by the partner company.

Online bookings

For online bookings with direct payment via TPV gateway (credit/debit card), these are direct links to the official booking systems of the partner companies. These platforms transparently specify the rules, particular conditions, and cancellation policies, resulting in a 100% online and direct transaction with the provider.

Once the process is completed in these external systems, the user automatically receives a confirmation email with the booking details and the payment receipt issued by the partner company.

Confidentiality and Data Protection (GDPR)

VisitFormentera.com guarantees confidentiality in the processing of personal data provided by users. No personal data will be transferred, sold, or shared with organizations or companies unrelated to the provision of the requested service.

In strict compliance with the General Data Protection Regulation (EU GDPR 2016/679) and applicable data protection legislation, the user may at any time exercise their rights of access, rectification, erasure (right to be forgotten), restriction of processing, data portability, and objection by sending their request via email to: info@visitformentera.com.

Information requests sent through the website are forwarded directly to the corresponding partner companies for their management and direct response, without the intervention of outside intermediaries. VisitFormentera.com receives an automated copy of messages sent from the forms solely for technical backup purposes (backup copy) and to assist, if strictly necessary, in resolving operational incidents between the user and the partner company.

This copy is limited to the original message of the request; private conversations and communications that subsequently take place between the user and the partner establishments are strictly confidential and personal, remaining outside the scope, access, and control of VisitFormentera.com.